Office & Museum Hours
Open to the Public: Wednesday–Friday, 10 AM–4 PM (Closed for lunch from 12–1 PM)
Also Open: One hour prior to each train departure
Holiday Closures: From December 17th to January 2nd, 2025
Contact Information
Phone Number: 512-915-2340
Please leave a voicemail—we return calls in the order received during business hours.
After-Hours Assistance: 512-402-3830
(For ticket purchases during evenings and weekends via the Etix call center)
Email: reservations@austinsteamtrain.org
Media Inquiries: marketing@austinsteamtrain.org
Donation Inquiries: We’re proud to support fellow nonprofits and community initiatives through donations of ASTA gift cards when possible. Please complete the form below to help us evaluate your request. All requests will be reviewed on a rolling basis. We aim to respond within 4 weeks. Due to the high volume of requests we receive and our limited availability, not all requests can be fulfilled. If you have any additional questions, please email fundraising@austinsteamtrain.org. Thank you for thinking of the Austin Steam Train Association!
Click here to submit a donation request form
Location
Office Address:
401 E. Whitestone Blvd., Ste C-100
Cedar Park, TX 78613
Train Departure Locations:
Your train may depart from Cedar Park, Bertram, or Burnet.
Check your ticket or event description for details.
Click here for directions.
Additional Info
For safety reasons, the train and rail yard are not open for public tours or photography.